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Frequently Asked Questions:

What is the Help Desk?: The Claydata Help Desk is a system intended to provide a customer or end user with information as well as support related to the company's products and services.
How do I use this Help Desk?: There are a number of online services that you can choose at your own convenience. The services are Email Us, Make a Booking, Chat With Us, and Telehealth Consultation. Please make sure that you have read and agreed to our terms and conditions before using these services.
Can I use this Help Desk as a guest?: Sure. This Help Desk aims to provide services to the customers and end users. Hence, a guest login grants users full functional access to all of the Help Desks features and benefits. This Help Desk also allows guests to save their information so that next time they come back there's no need to repeat their forms.
What is telehealth?: Telehealth is video consultation, which is most suited for follow-up or review appointments. It is required to make a reservation and confirmation before the telehealth appointment.
What do I sign up for?: If you are interested in exploring more eHealth systems and services, sign up to this Claydata Help Desk. Claydata are more than just a software engineering house designing, coding, and testing health IT and EMR solutions. We are, first and foremost, business logic experts who are able to deliver custom health IT solutions that are responsive to our clients’ business needs. One Claydata Account for all claydata's services.
What services does Claydata provide?: Healthibank: Access and manage your personal health record.
PuttyMe: A keystone contact and social networking engine that links users with enterprises, fellow users and other platforms.
PuttyEnterprise: An enterprise management platform that meets the needs of the most demanding sophisticated medical and non-clinical organisations.

For more information on Claydata's services you might want to check out the following site.

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Note: it is required to complete a booking before starting your telehealth consultation.

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